A number of our clients utilise our goneaway management service to remove post-campaign headaches from direct mail campaigns.

DM Focus captures all returns with a rationale e.g. deceased, gone-away or refused, but do not capture the 'lazy' postman.

At the end of the process we supply a suppression file back to you. For prospect mailings we let all list owners know their returns and add these individuals to our internal suppression files.

DM Focus recycles all returns.